Terms & conditions

Committed to Protect Your Privacy

Terms & conditions for accessing and using this website and the services offered via this website by Potidea Palace Hotel.

1. Introduction

Portes Melathron A.E. (hereinafter referred to as “Potidea Palace Hotel”) provides the information and services offered to you via this website (hereinafter referred to as “the services”) subject to the terms and conditions set out herein. By accessing the Potidea Palace Hotel website (hereinafter referred to as “the website”) and/or using any of the services offered via the website from time to time you shall be deemed to have agreed to all the terms and conditions set out herein. Potidea Palace Hotel may at any time and at its absolute discretion modify these terms and  conditions without notice and accordingly, your continuing access to and/or the continuing use by you of the website will be subject to the terms and conditions in force at the time of such access and/or use. Accordingly you agree to review these terms and conditions periodically, and that by continuously accessing the website and/or continuously using any of the services offered via the website from time to time you shall be deemed to have agreed to all the terms and conditions as set out herein at the time of such access and/or use. Terms and conditions relating to special offers, which are, from time to time, contained elsewhere on the website, shall, to the extent that those terms and conditions conflict with the terms and conditions contained herein, take precedence over the conflicting provisions contained herein. If you do not agree to these terms and conditions please do not use the website.

2. Use of the Website

The Potidea Palace Hotel reservations feature of the website is provided solely to assist you in

determining the availability of travel-related goods and services and in making legitimate reservations. You agree to be exclusively and financially responsible for accessing and using the website as well as in connection with any such access or use by third parties on your behalf, including without limitation any person under the age of eighteen years of age). You agree that the reservations facilities of the website shall be used solely for the purpose of making legitimate reservations. You understand that overuse or abuse of the reservation facilities of the website may result in you being denied access to such facilities, at the sole discretion of Potidea Palace Hotel.

For any reservations or other services for which fees or other amounts may be charged, you agree to abide by these terms and conditions as well as, that payment of all amounts shall be paid by you when due and that you shall comply with all rules and restrictions regarding rates and charges as well as in respect of the availability of products or services. You shall be exclusively responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the website.

3. Room Reservations

All offers for room rates via the booking facility available on the website are subject to availability at the time of reservation. Offers are not valid in conjunction with any other offer or contract and do not apply to groups. Rates are on a per room, per night and bed & Breakfast basis (unless otherwise stated) and vary by arrival date, include taxes but do not include gratuities unless otherwise stated. Rates are subject to change in accordance with the terms and conditions set out herein.

Confirmation of the room reservation forms a binding agreement between you and Potidea Palace Hotel and cancellation of the reservation constitutes a breach of that agreement by you therefore in  case you cancel for any reason whatsoever, the following cancellation terms apply:

4. Content of the Website

Whilst every effort is made to update the information provided on the website on a regular basis, Potidea Palace Hotel makes no representations or warranties, whether express, implied, in law,  or in equity or otherwise, as to the accuracy, completeness or reliability of information contained on any of the pages comprising the website and to that effect shall not in any manner be bound in any manner by or otherwise be held responsible for any inaccuracy, incompleteness or unreliability of information contained on the website or any of the pages comprising the website. Potidea Palace Hotel reserves the right at any time to change or discontinue without notice, any aspect, feature or service offered by way of the website. No opinions, information, data or content contained on the website shall be construed as legal or other professional advice and same are offered for information purposes only. Potidea Palace Hotel gives no warranties and makes no representations as to the accuracy, completeness, currentness or reliability of any such opinions, information, data or content.

5. Copyright and Intellectual Property Rights

This website is solely for your personal and non-commercial use. Copyright and all intellectual property rights of, in or in connection with all materials made available through the website (including but not limited to information, texts, graphics, images, links, sounds and all other information and software published or otherwise contained in the website) are, unless otherwise stated, the exclusive property of Potidea Palace Hotel who is the lawful user thereof and are protected by both national and international intellectual property right laws. Accordingly, any unauthorized copying, reproduction, transmission, display, distribution, dissemination, sale, publication, or other circulation or exploitation of such material as aforesaid or any component thereof in any form or by any means will constitute an infringement of such copyright and other intellectual property rights. The trademarks, names, logos, service marks and related proprietary property (hereinafter collectively referred to as “the trademarks”) displayed on the website are registered and unregistered trademarks of Potidea Palace Hotel who is, unless otherwise stated, the exclusive owner and the lawful user of the trademarks. The trademarks are protected by both national and international trademark, passing-off and other laws and may not reproduced, copied or otherwise used in any form or by any means. Nothing contained on this website should be construed as granting any license or right to use any such copyrights or other intellectual property rights or the trademarks without the prior written permission of Potidea Palace Hotel.

6. External Links

External links may be provided for your convenience only, but they are beyond the control of Potidea Palace Hotel and accordingly no statement or representation is made nor any warranty or guarantee is provided by Potidea Palace Hotel as to the accuracy, completeness or reliability of their content. Use or reliance on any external links provided is at your own and exclusive risk. When visiting external links you must refer to that external website’s terms and conditions of use. No hypertext links shall be created from any website whether controlled by you or otherwise to the website without the express prior written permission of Potidea Palace Hotel.

7. Children

If you are under 18 years of age, you may use the website only under the supervision of a parent or guardian. If you represent that you are of sufficient legal age to use the website you will be bound by any legal obligations and liabilities that you may incur as a result of accessing or using the website and the services. You agree to supervise all usage of the website by any minors under your name or account.

8. Verification

You acknowledge and agree that Potidea Palace Hotel shall be entitled to establish the authenticity of any communication transmitted to it by way of or otherwise through the Internet which purports to emanate from you. You agree that all instructions, consents, commitments, reservations and any other communications which purport to emanate from you and which are sent to Potidea Palace Hotel by way of or otherwise through the Internet and which may (as a result of, inter alia,  interception, equipment malfunction, the distortion of communication links or any other reason whatsoever) be different from the details actually sent or given, or may not have been given by you at all, shall be deemed to have been given by you in the form and content actually received by Potidea Palace Hotel and you will be bound by such details with no liability of whatever nature attaching to Potidea Palace Hotel in connection thereto.

You waive all and any rights you have or may have or otherwise obtain against Potidea Palace Hotel arising directly or indirectly from any loss or damage of whatsoever nature which you may suffer as a  result of the fact that Potidea Palace Hotel acts on your instructions or instructions purported  to emanate from you. You hereby agree to indemnify Potidea Palace Hotel against all and any claims, liabilities, losses, costs, fines, damage and expenses incurred (whether directly or indirectly) , arising as a result of the fact that Potidea Palace Hotel has acted on your instructions or instructions which  purport to emanate from you.

9. System Availability

Potidea Palace Hotel will use reasonable endeavors to maintain full system availability subject to the terms and conditions contained hereto, except during scheduled maintenance periods. Notwithstanding the above, Potidea Palace Hotel may make changes and/or improvements to the features, functionality or content of the website at any time without notice.

10. Warranties & Disclaimers

You warrant and guarantee that every instruction and all information given by you to Potidea Palace Hotel shall be accurate, true and correct.

Potidea Palace Hotel makes no representations or statements and provides no warranties, or guarantees (whether express, implied, in law or in equity or otherwise) regarding the website, any services provided via the website or the suitability of any of the services for a particular purpose. As Potidea Palace Hotel provides certain services to you via the Internet, Potidea Palace Hotel makes no representations, nor gives any warranties or guarantees of any nature as to the availability of any communications network or systems of any third party on whom or on which you may rely on to request the provision of any of the services or Potidea Palace Hotel may rely on to provide any of the services.

Potidea Palace Hotel shall not be responsible for and disclaims all and any liability for any loss,  liability, damage (whether direct, indirect, special, incidental, punitive, consequential or otherwise and including without limitation loss of profits, loss of earnings, business interruption or loss of information), personal injury or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable, directly or indirectly, to using of or relying on any information provided on or via the website or any pages of the website, any e-mails sent to, from, via or in connection with the website, any services provided via the website or Potidea Palace Hotel, any viruses  that may infect your computer or other property on account of your access to and/or use of the website, use of content, data or information made available via the website, any failure, delay or unavailability of the website or any services offered via the website for any reason whatsoever and the supply, or failure or delay in supplying any of the services offered via the website and you agree to indemnify and hold harmless Potidea Palace Hotel in respect of any loss, liability, damage (whether direct, indirect special, incidental, consequential, punitive or otherwise and including without limitation loss of profits, loss of earnings, business interruption or loss of information), personal injury or expense of any nature whatsoever, which may be suffered by you or any third party as a result of or which may be attributable to, directly or indirectly, any of the aforesaid. Any delay or failure of Potidea Palace Hotel to comply with or breach of any of these terms and conditions or agreements if occasioned by or resulting from an act of God or public enemy, fire, explosion, earthquake, perils of the sea (including tsunami), flood, storm or other adverse weather conditions, war declared or undeclared, civil war, revolution, civil commotion or other civil strife, riot, strikes, blockade, embargo, sanctions, epidemics, act of any Government or other authority, compliance with Government orders, demands or regulations, or any circumstances of like or different nature beyond the reasonable control of Potidea Palace Hotel, will not be deemed to be a breach of these terms and conditions or agreements nor will it subject Potidea Palace Hotel to any liability to you for as long as any such force majeure event persists.

Notwithstanding the generality of the above provisions, Potidea Palace Hotel makes no statements or representations and provides no guarantees or warranties as to the continuing or uninterrupted access to or use of the website or the services or any other facility provide by or via the website.

11. Potidea Palace Hotel Statement of Privacy

Your privacy is very important to Potidea Palace Hotel. To help protect your privacy, we adhere to the following guidelines.

Potidea Palace Hotel will explicitly ask you when they need information that personally identifies you or allows them to contact you (hereinafter referred to as “your Personal Information”). Generally your Personal Information is requested when making reservations, registering to use the website, when requesting a particular service, when sending feedback or when entering a competition or a program.

Potidea Palace Hotel will use your Personal Information to operate the sites, provide the services and any other services, and to inform you of new features, services, and products, to enable Potidea Palace Hotel to process, validate and verify reservation and requests for services and for the purposes for which you specifically provided your Personal Information; to improve and enrich your experience in relation to the website; to improve and develop new features and services; to alert you in connection with any new services and special offers and for any other purposes or reasons. If you would prefer not to receive any news or information then email Potidea Palace Hotel and ask to be taken off the email list.

Should you not wish us to use your Personal Information, please send an e-mail to [email protected]

By supplying your Personal Information to Potidea Palace Hotel you agree and explicitly authorise that your Personal Information [1] may be processed by Potidea Palace Hotel in its capacity as data controller and [2] may be transferred by Potidea Palace Hotel worldwide to (i) any other person which a subsidiary or holding company of or a connected party to Potidea Palace Hotel

(ii) any assignee of any of the rights and/or obligations of Potidea Palace Hotel under the website or

(iii) any person to process your such data on Potidea Palace Hotel’s behalf or where required by any applicable law or in the event of any Potidea Palace Hotel’s reorganization, merger or acquisition.

You should also be aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of “cookies.” “Cookies” are small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. . Generally, Cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on the Websites.

12. Security

The website is viewed over a secured connection. Any information provided by you on the website cannot be viewed by anyone else over the Internet. When you decide to make a purchase all information is 128bit encrypted according to the SSL (Secure Sockets Layer) technology. This technology automatically encrypts your information before it is sent to Potidea Palace Hotel. It also encrypts any information Potidea Palace Hotel returns to you. SSL is widely used and is trusted as providing the highest level of protection of data between you and Potidea Palace Hotel server. For more information on SSL visit Netscape’s website. SSL only works with SSL enabled browsers and does not encrypt email.

13. Miscellaneous Provisions

These terms and conditions do not constitute any agreement or relationship of joint venture, partnership, employment or agency or any fiduciary relationship between the parties.

These terms and conditions shall be governed by and construed in accordance with the laws of the Hellenic Republic. Any action or other form of proceeding brought by any party against the other party arising out of or in connection with these terms and conditions shall be brought before the District Court of the District in which the registered office of Potidea Palace Hotel is situated and the parties hereto submit to the exclusive jurisdiction of such court for the purposes of any such action or proceeding.

You may not assign any of these terms and conditions or any of your rights or obligations hereunder without the prior written consent of Potidea Palace Hotel, which consent shall be given or withheld at Potidea Palace Hotel’s sole discretion.

The titles and subtitles contained herein are used for convenience only and shall not limit or otherwise affect or be used in the construction or meaning of any terms or provisions hereof. If any provision hereunder is invalid, illegal or incapable of being enforced by any rule of law or public policy, all other conditions and provisions contained herein shall nevertheless remain in full force and effect so long as the economic or legal substance of the transactions contemplated hereby is not affected in any manner materially adverse to any party.

In construing the provisions hereunder, an ambulatory and not a static, approach shall be followed. These terms and conditions constitute the entire agreement of the parties and supersedes all prior agreements and undertakings, both written and oral, between the parties, or any of them, with respect to the subject matter hereof and, except as otherwise expressly provided herein, are not intended to confer upon any other person any rights or remedies hereunder.

14. Third Party Services

We may use third parties to provide certain services accessible through the website. Our website does not control these third parties or their services, and you agree that our company will not be liable to you in any way for your use of such services. These third parties may have their own terms of use and other policies. You must comply with such terms and policies as well as these terms when using such services and if any such terms or policies conflict with the website’s terms, agreements or policies, you must comply with our the web site’s, agreements or policies, as applicable.